Welcome to CC:World, my first podcast where I’ll share perspectives, thoughts, opinions, and discussions related to strategy, products, marketing, and more.  Each episode will focus on a specific area based on topics of interest that I’ve experienced, presentations I have given over the years as well as articles, interviews, talks, and books that got me thinking.

My goal with this podcast is to provide you with new ideas, a different perspective, as well as an opportunity to share the learning that could help you in your career. Some of the episodes will be accompanied by an article published in my blog. And sometimes, expect for me to go on an unrelated tangent.

As this is my first experimentation with podcasting, I am looking forward to improving your experience as the episodes progress. I would love to get your feedback, questions, and topics of interest, so please get in touch by either sharing an audio message or by filling out the form below.

Thanks for subscribing, listening and sharing!

Latest episodes

Santa, Inc. – The amazing business model of a reindeer pilot CC:World

When the success of your organization depends on global delivery within a window of just 24 hours, it’s imperative for your logistics and delivery systems to be flawless. Add to that a strict focus on delighting the customers using processes that rely heavily on outsourcing and you can see just what a challenge it would be. Wait a minute! There’s also that whole “deliver significant shareholder value and growth, year after year” thing. Daunting? Yes. But not for Santa, Inc. How does the company do it? That’s what I look at in this podcast episode, using one of the great tools available to understand products, businesses, and other opportunities: the Business Model Canvas. A while back, I played around an applied the BMC to a holiday-season centric subject. Find the shownotes as well as the actual Santa Inc. BMC at http://ccworld.ca/3. My name is Gérard Métrailler, and CC:World is my podcast where I'll share perspectives, thoughts, opinions, and discussions related to strategy, products, marketing, and more. Head on over to http://ccworld.ca/podcast/ to subscribe, share, and leave a message. — Send in a voice message: https://anchor.fm/gmetrail/message
  1. Santa, Inc. – The amazing business model of a reindeer pilot
  2. It’s not your opinion, it’s your expertise that matters
  3. What is "Customer Delight"?
  4. Introducing the CC:World podcast

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    Disclaimer: The views and comments expressed in my podcast are my own and do not necessarily represent my past, current & future employers’ positions, opinions, products, or strategies.