This podcast episode looks at lessons that businesses can learn from the top chefs and how they can drive true differentiation and customer delight through deep focus and care at every step of the way.
This episode is based on a corresponding blog post I wrote a few years ago.
Continue reading “Passion and care – Business lessons from the top chefs”
Everyone has plenty of them, and sadly, many of us are not afraid of sharing them regularly. Not only that, but they often have absolutely no relation with reality. Problematically, the more authoritative your position, the more significant their effect. Yes, I’m referring to opinions. Yet ultimately, what matters is expertise, not opinions.
Continue reading “It’s not your opinion, it’s your expertise that matters”