Product-Management Mastery: It takes (at least) 3

Poduct Management is, at once, an art, a craft and a science of setting, sharing and driving teams toward a product vision that will deliver significant values to its users. Becoming a Master Product Manager requires a broad range of skills from a deep knowledge of project management and work back plans to a strong ability to build lasting relationships with others and keep them motivated. In this article, I give my view on how to define Mastery in Product Management and how to know when you are getting there for your product. Spoiler alert: It takes three.read more >

Planning for success: What if your product is a hit?

When it comes to new products and feature introductions, we’ve all seen our share of successes—and flops that hit the floor with a loud and sudden THUD. Some launches were an instant hit while some got almost no traction—and certainly displayed no stickiness. But when success strikes, does all hell have to break loose? Can we prevent the process from collapsing under the heavy load? Perhaps we need to properly plan for success.read more >

Product Managers: Dare to make products crafted with care

Generally speaking, craftspeople take great care and pride in their work—their passion for what they do shows in the final product. Some craftspeople, however, are still remembered decades, even centuries, later. Here’s just one example. Of the hundreds of thousands, perhaps millions, of stringed instruments in the world today, only 1,100, or so, were made by Antonio Stradivari, the great Italian luthier. Almost 300 years ago, he hand-built what are widely acknowledged as the finest violins and cellos (and a few other instruments) on the planet. His are still the standard to which all other luthiers aspire. Despite now living in the age of technology and automation, we must follow in Stradivari’s footsteps. Our #1 priority should be building products that are crafted with care and designed to delight.read more >

Product Managers: Doing nothing is a lot of work

It’s a question every product manager faces: What do you do, exactly? I got it from a newly appointed Executive Vice President of Marketing, to whom all the Product Managers reported, about eight years ago. After a short reflection, my answer was simple. Sort of. They do nothing—but it’s a lot of work.read more >

Start with the media release, not the MRD, when developing new products

When you develop a new product, you must make sure the customer is front and centre throughout the development cycle. The standard document in most product-management methodologies is the market-requirement document (MRD). While this is useful, you should really start with an internal “media release,” complete with the kinds of reviews you would like to see. This release will show both how you want to present the product and how you want it to be perceived by users. More importantly, it will enable anyone working on the development to see—even feel—the product and—and this is the whole point—make sure it is crafted with care.read more >