Planning for success: What if your product is a hit?

When it comes to new products and feature introductions, we’ve all seen our share of successes—and flops that hit the floor with a loud and sudden THUD. Some launches were an instant hit while some got almost no traction—and certainly displayed no stickiness. But when success strikes, does all hell have to break loose? Can we prevent the process from collapsing under the heavy load? Perhaps we need to properly plan for success.read more >

Passion and care: Business lessons from the top chefs

Check out the Netflix show, Chef’s Table or the PBS series, The Mind of a Chef (also on Netflix), and you will witness some of the world’s top chefs and how they achieve stardom by focusing on passion, customer care and a deep attention to detail. You will see how the whole experience they deliver is crafted with care. These are techniques that can be used by just about any business, large or small, in their own strategies, culture and operations to achieve their success in their own fields.read more >